Privacy Policy

This privacy policy gives you information about how Artemis Technologies Ltd (company number 09412785) (Artemis, we, our or us) collects and uses your personal data through your use of this website https://www.artemistechnologies.co.uk (the website) and services accessed through it, including our social media channels. It also gives information about what personal data we collect during our relationship with you, including where you are our supplier, distributer, broker, customer or you have any other interaction with us. This includes any data you may provide when you register your details with us, sign up to our newsletter, visit our premises, purchase a product or service, take part in a competition or supply us with goods and/or services.

Throughout the website we may link to other websites owned and operated by third parties. Those other third party websites may also gather information about you in accordance with their own separate privacy policies. For privacy information relating to these other third party websites, please consult their privacy policies as appropriate.

We take your privacy very seriously. We will only collect and process personal data that is needed or appropriate for business purposes and do so by lawful and fair means. Please read this privacy policy carefully as it contains important information on who we are and how and why we collect, store, use and share any information relating to you (your personal data). It also explains your rights in relation to your personal data and how to contact us or a relevant regulator in the event you have a complaint.

Our website is not intended for children and we do not knowingly collect any data relating to children.

Controller

We are the “data controller” of personal information. This means that we are responsible for deciding how we hold and use personal information about you. We are required under UK General Data Protection Regulation (UK GDPR) to notify you of the information contained in this privacy policy.

Artemis is made up of different legal entities as follows:

Artemis Applied Technologies Ltd – a wholly owned subsidiary of Artemis Technologies Ltd

Artemis Technologies North America LLC- a wholly owned subsidiary of Artemis Technologies Ltd

This privacy policy is issued on behalf of the Artemis group of companies (Artemis Group), so when we mention Artemis, we, us or our in this privacy policy, we are referring to the relevant company in the Artemis Group responsible for processing your data. Artemis Technologies Ltd is the controller and responsible for the website.

Personal data we collect about you

Personal data means any information about an individual from which that person can be identified. We may collect, use, store and transfer different kinds of personal data about you. We have explained the different ways in which we may collect use, store and transfer different kinds of personal data about you below:

  • Personal Details: given name(s), title, professional qualifications information (e.g. membership of professional bodies);
  • Personal Identification or Verification Details: forms of identification required for validation or due diligence purposes;
  • Contact Details: home address, home and personal mobile telephone numbers, personal email addresses and social media profile details;
  • Business Contact Details: Job title and department, work address, work and business mobile telephone number, work email address, location;
  • Website Technical Details: includes internet protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, device ID and other technology on the devices you use to access this website;
  • Financial and Transaction Details: where you purchase goods and services from us in an individual capacity, this may include bank account and payment details (incl. card details), payments to and from you, invoices, receipts, and other details of products and services you have purchased from us;
  • Profile Details and Opinions: includes purchases or orders made by you, your interests, preferences, your feedback and survey responses, customer satisfaction information;
  • Competition Details: any personal data relating to your competition entries;
  • Communications: Written correspondence by letter, email, social media;
  • Marketing: includes your preferences in receiving marketing from us and our third parties and your communication preferences; your photograph, video of you, or audio or interviews involving you, in each case where you have agreed to take part in our marketing activity;
  • Information required to comply with law: including court orders or requests by law enforcement for information;
  • Sign In and Building Access: If you are required to attend at one of our office or manufacturing locations, including but not limited to, your photograph, the times in which you have entered our premises with or without the use of swipe card, or biometric information such as a thumbprint or facial scan (only where you have consented to the use of your biometric data, there will always be a non biometric option).

If you do not provide the personal data we require for the different activities we undertake, , we may not be able to undertake the activity in question.

We collect and use this personal data for the purposes described in the section ‘How and why we use your personal data’ below.

How your personal data is collected

We use different methods to collect data from and about you including through:

  • Your interactions with us. You may give us your personal data by providing us with your business card (paper or digital), filling in online forms or by meeting with us in person or corresponding with us by post, phone, email, or otherwise. This includes personal data you provide when you, contact us, enter into a contract with us to provide or receive goods or services, or otherwise engage with us, including when you subscribe to our service or publications; request marketing to be sent to you; enter a competition, promotion, or survey; or give us feedback or contact us. When you make contact with us, we may use a third-party integration provider (such as Zapier, Youcanbookme and BizConnect) to integrate the contact details you provide us with into our systems such as Salesforce.
  • Automated technologies or interactions. We automatically collect the following data:
    • If you attend any of our sites or locations, you may be captured by photograph or video as part of being on our premises (for example CCTV footage) or as part of you signing in to one of our sites or buildings which utilise sign-in applications.
    • As you interact with our website, we will automatically collect Technical Data about your equipment, browsing actions and patterns. We collect this personal data by using cookies, server logs and other similar technologies. We may also receive Technical Data about you if you visit other websites employing our cookies. Please see our Cookie Policy for further details.
  • Third parties or publicly available sources. We may obtain information from a Third Party, such as a sales broker or distributor of our products or services, analytics providers (such as, Google Analytics); advertising networks (such as Google Ads, LinkedIn Ads); search engines (such as Google, and Bing); providers of social media platforms (such as Facebook, X, LinkedIn and Instagram). We will receive personal data about you from various third parties and public sources such as Companies House, the electoral roll and from Business-to-Business Sales Intelligence Products (such as Cognism, and Lead Onion). We may also receive personal data from professional or membership associations/organisations, or as part of attendance at conferences or events. Information provided by Third Parties or publicly available sources may be based inside or outside the UK.

How and why we use your personal data

Under data protection law, we can only use your personal data if we have a proper reason, e.g.:

  • where you have given consent
  • to comply with our legal and regulatory obligations
  • for the performance of a contract with you or to take steps at your request before entering into a contract, or
  • for our legitimate interests or those of a third party
  • to protect your vital interests or the vital interests of someone else.

A legitimate interest is when we have a business or commercial reason to use your information, so long as this is not overridden by your own rights and interests. Where we rely on a legitimate interests as our legal basis it includes the efficient running of our business, enhancement of the quality of our products and understanding and improving the customer experience, marketing, communicating with you, managing vessel support or services including repairs, maintenance and warranty claims; verifying and ensuring the accuracy of your personal data; understanding and tailoring your online experience; compliance with our governance obligations; to enable us to share information with the Artemis Group, network and information security; protection of our business from unlawful competition; to enable disposal, reorganisation or sale of the business or the integration of an acquired business; and for the protection and security of property and rights.

We will carry out an assessment when relying on legitimate interests, to balance our interests against your own. You can obtain details of this assessment by contacting us (see ‘How to contact us’ below).

The table below explains what we use your personal data for and why.

What we use your personal data for Our reasons
Our Business Purposes
Protecting our business including dealing with any misuse of our website and ensuring compliance with our security policies at our locations Legitimate interests.
Sharing and administering data within our group of companies Legitimate interests.
To administer and protect our business and this website and improve the website (including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data). Necessary for our legitimate interests (for running our business, provision of administration and IT services, network security, to prevent fraud and in the context of a business reorganisation or group restructuring exercise) and necessary to comply with our legal obligations.
To deliver relevant website content and online advertisements to you and measure or understand the effectiveness of the advertising we serve to you. Necessary for our legitimate interests (to study how customers use our products/services, to develop them, to grow our business and to inform our marketing strategy)
To send you relevant marketing communications and make personalised suggestions and recommendations to you about goods or services that may be of interests to you based on your information. Necessary for our legitimate interests (to conduct direct marketing, develop our products/services and grow our business) and/or Consent, having obtained your prior consent to receiving direct marketing communications
Taking and using photographs, videos, audio or interviews involving you, where you have agreed to take part in our marketing activity. Legitimate interests.
For internal purposes: website user processing research or analysis including to collect statistics, traffic patterns and related site information, using data analytics, identifying usage trends, determining, and measuring the effectiveness of promotional campaigns and advertising and to improve our website, products/services, marketing, customer relationships and experiences and that of our partners. Legitimate interests.
Detecting and preventing fraud and other illegal activities (and assisting regulators, trade bodies and law enforcement agencies in relation to the same Legal obligation and legitimate interests.
In connection with any finance, restructure, sale or disposal of our business in whole or in Legal obligation, contract, and legitimate interests.
Relevant to our Business Relationship
Conducting business activities Contract and legitimate interests
Performing our contractual obligations to you and to enforce any contractual rights. Contract, legal obligation, and legitimate interests.
Where you work for one of our suppliers or professional advisors (as necessary) in order to receive services or goods from the supplier / professional advisors or perform our contractual obligations including making or receiving payments and collecting and recovering money owed. Contract and legitimate interests.
Arranging visits to our premises, whether you use the visit pre-registration form or not and including but not limited to providing you with access to our premises. For our legitimate interests i.e. to ensure the safety and security of all visitors to our premises and to be able to ensure that everyone can be safely evacuated in the event of fire or other security incident.
Where you sign a consent form for an activity (e.g. simulator activity or vessel access) we use the information provided to capture who has signed consents and waivers for certain activities. For the performance of a contract with you or your employer or representative.
Relevant to our General Relationship with you
Dealing with your enquiries or complaints to include requests for further information about our products of services For our legitimate interests i.e. to respond to your query or other submission sent to us through the website or
Communications with you not related to your contact request, including about changes to our terms or this policy or other important notices To comply with our legal and regulatory obligations
To register you as a new customer and add your details to our Client Relationship Management System (such a Salesforce) To register you as a new customer and add your details to our Client Relationship Management System (such a Salesforce)
To enable you to partake in a prize draw, competition or complete a survey and administering your participation. Performance of a contract with you and necessary for our legitimate interests (to study how customers use our products/services, to develop them and grow our business)
Keeping basic information on you to identify you when you have exercised your privacy rights including an objection to direct marketing or removal of consent Legitimate interests.
Providing updates to you on our activities and business through our newsletter For our legitimate interests i.e. to promote our work and business. See Marketing further below.
To conduct market research through your voluntary participation in surveys Necessary for our legitimate interests (to study how customers use our products/services and to help us improve and develop our products and services).
Verifying and ensuring the accuracy of your personal data Legitimate interests.
Using our knowledge of any health-related personal data you disclose to us in the event of illness or injury or some other related emergency or to record any accident or injury or other incident you may suffer when visiting any of our location Legitimate interests, contract, vital interests.
Investigating and defending any third-party claims or allegations Legitimate interests.

See ‘Who we share your personal data with’ for further information on the steps we will take to protect your personal data where it needs to be shared with others.

Marketing and Updates

We may use your personal data to send you updates (by email) about the work of Artemis.

We have a legitimate interest in using your personal data that you submit to us, for marketing purposes (see above ‘How and why we use your personal data’). This means we do not usually need your consent to send you marketing information. However, where consent is needed, we will ask for this separately and clearly.

You have the right to opt out of receiving marketing communications at any time by:

  • contacting us at info@artemistechnologies.co.uk; or
  • using the ‘unsubscribe’ link in emails.

We may ask you to confirm or update your marketing preferences if there are changes in the law, regulation, or the structure of the operation of our business.

We will always treat your personal data with the utmost respect and never sell or share it with other organisations for marketing purposes.

For more information on your rights to object at any time to your personal data being used for marketing purposes, see ‘Your rights’ below.

Who we share your personal data with

We routinely share personal data with other third parties we use to help us run our business, e.g. marketing agencies or website hosts and providers in accordance with the purposes set out above.

We may occasionally need to share personal data with:

  • external auditors, in which case the recipient of the information will be bound by confidentiality obligations;
  • professional advisors (such as lawyers and other advisors), in which case the recipient of the information will be bound by confidentiality obligations;
  • law enforcement agencies, courts, tribunals, and regulatory bodies to comply with our legal and regulatory obligations; and
  • members of the Artemis Group.

If you would like more information about who we share our data with and why, please contact us (see ‘How to contact us’ below).

How long your personal data will be kept

We will not keep your personal data for no longer than we need it for the purpose for which it is used.

Following the end of the of the retention period, we will delete or anonymise your personal data.

Transferring your personal data out of the UK

Countries outside the UK have differing data protection laws, some of which may provide lower levels of protection of privacy.

We share your personal data within the Artemis Group. This will involve transferring your data outside the UK to our overseas offices located, including in the USA or vice versa.

Whenever we transfer your personal data out of the UK to countries which have laws that do not provide the same level of data protection as UK law, we always ensure that a similar degree of protection is afforded to your personal data by ensuring that appropriate safeguards are in place following best practice guidance in the UK.

We may transfer your personal data to service providers that carry out certain functions on our behalf. Whenever we transfer your personal data out of the UK to service providers in countries which have laws that do not provide the same level of data protection as UK law, we always ensure that a similar degree of protection is afforded to your personal data by ensuring that appropriate safeguards are in place following best practice guidance in the UK.

Cookies and other tracking technologies

A cookie is a small text file which is placed onto your device (eg computer, smartphone or other electronic device) when you use the website.

Our website www.artemistechnologies.co.uk utilises ‘cookies’. Please see our cookie policy for further information.

Your rights

You generally have the following rights, which you can usually exercise free of charge:

Your Rights
Access to a copy of your personal data The right to be provided with a copy of your personal data
Correction (also known as rectification) The right to require us to correct any mistakes in your personal data
Erasure (also known as the right to be forgotten) The right to require us to delete your personal data—in certain situations
Restriction of use The right to require us to restrict use of your personal data in certain circumstances, e.g. if you contest the accuracy of the data
Data portability The right to receive the personal data you provided to us, in a structured, commonly used and machine-readable format and/or transmit that data to a third party—in certain situations
To object to use The right to object: at any time to your personal data being used for direct marketing (including profiling); in certain other situations to our continued use of your personal data, e.g. where we use your personal data for our legitimate interests.
Not to be subject to decisions without human involvement The right not to be subject to a decision based solely on automated processing (including profiling) that produces legal effects concerning you or similarly significantly affects you. We do not make any such decisions based on data collected by the website.

For further information on each of those rights, including the circumstances in which they apply and circumstances in which they do not apply, please contact us (see ‘How to contact us’ below). You may also find it helpful to refer to the guidance from the UK’s Information Commissioner on your rights under the UK GDPR.

If you would like to exercise any of those rights, please email us—see below: ‘How to contact us’.

When contacting us please:

  • provide enough information to identify yourself and any additional identity information we may reasonably request from you, and
  • let us know what right you want to exercise and the information to which your request relates

Keeping your personal data secure

We have appropriate security measures to prevent personal data from being accidentally lost, or used or accessed unlawfully. We limit access to your personal data to those who have a genuine business need to access it.

We also have procedures in place to deal with any suspected data security breach. We will notify you and any applicable regulator of a suspected data security breach where we are legally required to do so.

How to complain

Please contact us if you have any query or concern about our use of your information (see below ‘How to contact us’). We hope we will be able to resolve any issues you may have.

You also have the right to lodge a complaint with the Information Commissioner.

The Information Commissioner may be contacted at https://ico.org.uk/make-a-complaint or by telephone: 0303 123 1113.

Changes to this privacy policy

We may change this privacy policy from time to time—when we make significant changes, we will take steps to inform you, for example via email.

Third Party Links

This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy policy of every website you visit.

How to contact us

You can contact us by email or post if you have any questions about this privacy policy or the information we hold about you, to exercise a right under data protection law or to make a complaint.

Our contact details are shown below:

Our Contact Details
Post Legal Counsel, Artemis Technologies Limited, 4th Floor Concourse 2, Queens Road, Queen’s Island, Belfast BT3 9DT
Email General Contact or Legal Team